How do I get started making a SunPop Video? Easy! Head over to the Get Started page. You can also shoot us an email at info@sunpop.com, use the ...

How much advance notice do you typically require for shoots? We structure our studio time to be so efficient that we never really have trouble scheduling a shoot ...

Will you shoot at my location? Yes, but only for lots and lots of money :) Sorry, but we use a lot of proprietary equipment that ...

Instead of recording with you, can I send you some pre-existing footage for you to edit into a SunPop Video? We cannot create a SunPop Video using only ...

How do I prepare for the studio shoot (things to rehearse or think about, how to dress)? You really don't have to do much to prepare for a ...

Can you please give me a more detailed description of what I might expect when I first arrive for the shoot? When you arrive at the studio, you're ...

What if I need to reschedule or cancel my studio shoot? If you need to reschedule your shooting date, we can make scheduling adjustments if given at least ...

How long will I be in the studio? How long do I have to leave home? Each person usually spends about 60 minutes recording with us, so most ...

Would I have to rent a car in order to find you? Or are you next to the airport? We're about half an hour from the airport, and ...

How long does the whole process take, when will it be finished? The timeline has more to do with the schedule of our clients, than our own. We ...

Can a music track be added? How about my jingle? Standard SunPop videos do usually include a music track from our commercially licensed archive. We prefer ...

Can additional footage be added? Perhaps store footage? To get some idea what a SunPop Video looks like with outside material added to the normal production, visit our ...

How many people can be featured in a single SunPop Video? The vast majority of SunPop productions feature just one person in the video, and all of our ...

What's a "rough cut"? A "rough cut" is simply a rough draft version of the video that is viewable via a private link. Interactive process clients view this ...

How often do people approve/disapprove of your first rough cut? Because we've streamlined and optimized our process for unscripted shoots for so many years, we have a lot ...

What do I get at the end of the project? After you've approved the rough cut video, we put the finishing touches on it and email you a ...

Can changes be made to the SunPop Video? What about after the project is closed? In the FastTrack Process, changes can be made absolutely free during the 24 ...

If I change a logo or a phone number mentioned in the video months after it’s done, can you update my video, is it free? All hard drives ...

Can you guys make something out of my pre-existing footage? (B-Roll) It depends. We cannot create a SunPop video using only your preexisting footage. We really need some ...